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Tempest has optimized its exchange program procedures, completed an inventory cost analysis, adopted a fully automated reporting process, and implemented a cloud and mobile software, VistaQuote, to manage their RFQs and Quotes remotely. Because of Tempest’s innovative approach to process improvements, they continue to achieve operational excellence and customer satisfaction.
"We couldn't be happier with the level of expertise and customer service we receive from Ambry Hill. Not only that, but they also enhanced our sales department with VistaQuote, making RFQ and Quoting management seamless and more efficient." said Steve Reeves, Co-Owner and President, Tempest Aviation Group.
"Working with a world-class company like Tempest Aviation is an opportunity we value being a part of. They have an energetic team that is eager to take advantage of cutting-edge technologies, like those Ambry Hill can provide, to achieve their goals," said Paul Stewart, President, Ambry Hill Technologies.
About Tempest Aviation Group Inc: Tempest Aviation Group, based in Kelowna, British Columbia, Canada, is one of the world's most experienced suppliers to the aviation industry. Established in 2001, Tempest provides an entire range of services required for rotary aircraft. This includes avionics, instruments, electrical components, hydraulics, structures, dynamics, flight controls, mechanical, helicopter sales and Aircraft Brokerage both Rotary and Fixed Wing. With hundreds of thousands of parts in stock that have either OEM certification, or TC/EASA dual release. Tempest has multiple shipping locations for expedited customer service, with representatives in Canada, South Africa and India. Tempest Aviation Group has knowledgeable and friendly staff, controlled goods certification, and an end-user program approved by multinational helicopter operators.
The AJW entrepreneurial spirit is sustained in part by unrivaled industry
technical expertise, innovative solutions, continuous improvement, and
Keeping in step with those values, along with our aim to continuously
deliver excellent customer service, AJW has chosen VistaQuote as our
new RFQ response and quote management platform.
Email messaging is at the core of our daily communication pipeline.
Though once cutting edge, our sales team now receives hundreds of
RFQ emails daily.
This has created several inefficiencies in our sales workflow, such as
RFQ’s being forwarded multiple times and the lack of automation
when receiving and assigning opportunities to the appropriate team
members. In addition, our existing ERP system had minimal telework
or mobile capabilities apart from complicated network configurations.
These issues, combined with AJW’s mission to continually improve their
customer experience, lead us to search for a better way to support our
customers and streamline our process.
After reviewing several potential solutions, no other platform provided
the flexibility, reliability, convenience, or comprehensive attention to
detail like that of VistaQuote.
Since implementation we have processed almost 15,000 RFQs - in
record time. Being one of the first suppliers that respond to an RFQ is
an important advantage to have in today's marketplace.
In VistaQuote, our RFQs are now accompanied by real-time, AJW
customer and inventory data. Additionally, customers that send
multiple RFQs simultaneously, appreciate how we often respond to all
their requests with a single quote response.
Lastly, our sales team now has access to a robust, convenient telework
and mobile friendly RFQ and quoting platform. Through the
exceptional support Ambry Hill provides, we were able to deploy a
modern work-at-home solution quickly and easily for our entire sales
When away from our desks, the mobile app grants us access to AJW's
entire customer and inventory database, in real-time. RFQ and quote
management within the mobile app is seamless as well.
VistaQuote is aimed at making the aviation aftermarket parts industry
more efficient and has relieved our biggest sales related pain points.
A M B R Y H I L L T E C H N O L O G I
Ambry Hill Technologies announced today that Wing Control has implemented VistaQuote as their RFQ and Quote response platform to support their Aviation Spares and Repair Management business.
Designed to provide web and mobile access to manage RFQ’s and Quote responses, VistaQuote allows the sales team at Wing Control to have a consolidated, digital view of all incoming RFQ’s regardless of the marketplace or source of the request. RFQ’s are captured in real-time removing the need for manual entry while speeding the quote response process. All quotes are captured and managed within VistaQuote in addition to being inserted into the existing business system.
“It was important to provide our team with a modern RFQ and Quoting platform that also supported our remote and at-home sales staff. We evaluated several solutions and chose VistaQuote based on the superior functionality, ease of use, and experienced team to assist with the implementation and on-going support.” said Beida Casanova (President & COO)
About Wing Control:
With over 50 years of combined experience in the aviation industry, Wing Control has propelled itself to a leading product support hub for airlines, MRO’s and industry suppliers. The company assists in areas such as, Aircraft and Engine Spares Support, OEM Distribution, Repair management, Consignment and AOG services.
Wing Control is committed to providing efficient and cost-effective service. Dedicated to establishing a foundation of trust and transparency with partners and airlines alike, their business model can be summarized in three words: integrity, versatility and reliability. Your priority is their responsibility.
With a strong presence in the US, and internationally, each component of their companies is positioned to satisfy your business’s specific needs.
About Ambry Hill Technologies:
One of aviation's fastest-growing software companies, Ambry Hill provides SaaS (software as a service) products that are modern, sophisticated, and created by top industry experts.
Ambry Hill Technologies delivers affordable, common-sense solutions that make your business more efficient in every aspect. There suite of cloud-based and mobile applications provides your team with cutting-edge technology to improve process efficiency and increase earning potential.
Your existing maintenance software is lacking essential asset preservation management tools for checklist control, task scheduling and basic communication.
Consider all the steps you take to onboard an asset and organize the recurring checks associated with its maintenance plan for upkeep or preservation. The hassle of manual data entry and creation of work packages can be streamlined with VistaAssets’ mobile companion app, VistaTech, while keeping the “dirty fingerprint” paper trail.
Features in VistaAssets:
VistaQuote's newly redesigned dashboard now shows you at-a-glance data point summaries. For example, have you ever wanted to quickly see the top 10 most requested parts - from ALL of your marketplaces - in one chart? VistaQuote's analytics dashboard gives you instant, real-time results for things like: Top 10 Quoted Parts, Top 10 No Quoted Parts, Top 10 Active Customers, Top 10 Quoted Customers, Top 10 Ignored Customers, Top 10 Blocked Customers, Top 10 No Quoted Customers.
Contact firstname.lastname@example.org for a live VistaQuote demo!